Keynote presentation about Customer Profitability Analysis and the Rapid Business Modeling approach.
A short 4m animation about how to visualize customer and product profitability. Introduces the whale curve concept, how it is created, what it tells us and how it changes as a result of gap analysis to determine the profit potential.
This 5 min video illustrates the Whale Curve instrument to analyze customer and/or product profitability. This particular presentation is using Excel and Tableau, a very powerful data visualization product.